RETURNS & REFUND

ORDER CANCELLATION POLICY

We make every attempt to expedite the processing of your order right away, therefore cancellations may not be available if your package is already shipped. If you would like to cancel any order that has already been shipped, please review our return policy and take steps to proceed with a return.

Occasionally, orders that are flagged as potential fraudulent orders, or that do not meet the requirements needed for us to complete your order, it may be canceled at any time and the charge will be returned to your original mode of payment within 3 to 10 business days.

100% SATISFACTION & 30-DAY MONEY BACK GUARANTEE

Customer satisfaction is crucial to us and we are confident that our products will exceed our customer’s expectations. However, we understand that things happen and for whatever reason, sometimes a refund is necessary. That's why we provide a 100% refund on eligible items purchased within the first 30 days, no questions asked.

All products and merchandise are covered by our 100% Money Back Satisfaction Guarantee under below circumstances, when product usage directions are followed.

The order has been prepared but not shipped: We refund the product cost in its entirety including taxes. When a customer receives a product that is different from what was ordered or some items are missing. When products are determined to be defective and photos proving proof of the damages can be provided within eligible return window. Other circumstances will be reviewed on a case-by-case basis.

Please Note:

No Returns/Refunds are allowed on any international order.
Return postage is responsibility of customer, if you used our discounted return shipping label, refund will be issued after reducing return shipping cost. Orders that are shipped under free shipping promotion, shipping fee and return postage both will be reduced from the final refund.
Only purchases made on the gofootcure.com website will be accepted for return or replacement. If you purchased from a retailer, please refer to the retailer’s return policy. gofootcure monitors return activity for abuse and reserves the right to limit returns or exchanges in all instances.